From OCR to Agentic Operations: Why Traditional Lockbox Technology Is No Longer Enough
For years, lockbox modernization efforts focused primarily on one objective: digitizing documents. Banks and financial processors invested heavily in optical character recognition (OCR), intelligent document processing (IDP), workflow tools, and robotic process automation (RPA) technologies designed to eliminate paper handling and reduce manual keying. At the time, those investments represented meaningful progress. OCR improved document …
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