The Future of Business Travel

For most of us, business trips connote delayed flights, cancelled trains, and subpar hotels. Not only can the travel itself be stressful, but the trip planning and resulting expense reports are a headache for busy employees. “Everybody hates receipts. Nobody wants to think about them,” said Jim Thomas, CEO at Itemize, during the recent Inforum conference in Washington, D.C. “What I hear [from customers] is ‘we don’t want to deal with this. We want you to deal with it. We want a comprehensive solution. We want to give you this pile of stuff and we want you to give us back the verified, confirmed accurate data.’”

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